Phit memebership terms & conditions
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Phit hope our customers will be completely satisfied with all purchases. We carry out quality check on all goods prior to sending, however if in the unlikely event of finding a faulty item on receipt, please contact us immediately and we will replace it (or provide a Phit online shopping voucher where replacement is not available).
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Note: Replacement is available only if contact is made within 3 days of receipt of goods. We will not replace items where they appear to have been used/worn.
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We do not provide exchange/refund for change of mind purchases.
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We try to keep our website as up-to-date as possible. In the event of finding stock unavailablity after a successful online purchase, customer will be notified via email as soon as possible and be offered a full refund, exchange or the option of making an order for the item where applicable.
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Payment Policy:
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Payment must be made within five working days, or the purchase will expire and be automatically cancelled.
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For an order to be accepted, payment should be made within five working days of the order date. Failure to do so will lead to cancellation of the order.
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All prices shown are in New Zealand Dollars.
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